Terms of Service.

1.Agreement to These Terms

These Terms of Service ("Terms") are a binding agreement between you and Growing Entrepreneur, LLC, a Florida limited liability company ("Jetpack," "we," "us," or "our"), governing your access to and use of the Jetpack platform at app.getjetpack.ai, our websites, our Model Context Protocol server, and any related services, content, templates, and tools (collectively, the "Service").

By creating an account, accessing the Service, or clicking to accept these Terms, you agree to be bound by them. If you do not agree, do not use the Service.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

2.Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use the Service. You may not use the Service if you are barred from doing so under the laws of the United States or your country of residence.

3.Accounts

3.1 Registration.

You must provide accurate and complete information when creating an account, and keep it current.

3.2 Account owner.

The individual or entity that creates an account and, for paid plans, is responsible for payment, is the "Account Owner." The Account Owner controls the account, its team seats, and its data.

3.3 One account per person or entity.

You may not create multiple accounts to circumvent plan limits, free tier restrictions, seat limits, affiliate rules, or a prior suspension.

3.4 Account security.

You are responsible for safeguarding your credentials and for all activity under your account and its seats. Notify us promptly at [email protected] if you suspect unauthorized access.

3.5 No credential sharing.

Each seat is licensed to one named individual. You may not share, sell, rent, lease, or transfer login credentials, or allow multiple people to use a single seat. We may suspend accounts showing signs of credential sharing.

4.The Service and Plans

4.1 Plans and features.

The Service is offered on a free Basic plan and a paid Pro plan. The features, limits, and prices for each plan are those published on our pricing page at getjetpack.ai at the time of your purchase or signup, which are incorporated into these Terms by reference. We may update that page as the Service evolves.

4.2 Basic (free).

Basic is provided at no charge and without a payment method. Basic provides limited access to the Service and excludes features designated as Pro, including additional Launchpads and team seats.

Where we describe Basic as free, we mean that we do not charge a fee for it. That description is not a commitment to offer Basic, or any particular Basic feature, indefinitely. We may change, limit, suspend, or discontinue the Basic plan or any of its features at any time, in our discretion, and without liability to you. If we discontinue Basic entirely, we will give existing Basic users reasonable advance notice and an opportunity to export their data under Section 7.5.

4.3 Pro.

Pro is a paid subscription billed monthly or annually at the rates published on our pricing page. Pro includes a defined number of team seats as published on that page, currently three, at no additional per-seat charge.

4.4 Features may change.

The Service is under active development. We may add, modify, remove, or reorganize features at any time. We will not materially reduce the core functionality of a paid plan during a billing period you have already paid for without offering you a prorated refund or an equivalent alternative.

4.5 Beta and preview features.

Some features may be labeled beta, preview, or experimental. These are provided as-is, may be unstable or discontinued without notice, and are excluded from any service commitment.

5.Team Seats

5.1 Seats.

Paid plans include a set number of seats. The Account Owner may invite individuals ("Team Members") to occupy seats, and may revoke a seat at any time.

5.2 Account Owner responsibility.

The Account Owner is responsible for its Team Members' compliance with these Terms and for all activity conducted through its seats, and is liable for any breach by a Team Member as though it were the Account Owner's own.

5.3 Team Members are bound.

Each Team Member must accept these Terms to access the Service. Team Members access the Service only through the Account Owner's account and only while their seat is active.

5.4 Data belongs to the account.

All content, contacts, configurations, and other data in the account belong to the Account Owner, not to individual Team Members. On removal of a seat, the departing Team Member loses all access and retains no rights to that data.

5.5 Named individuals.

Seats must be assigned to specific named individuals and may not be rotated among people or used as a shared or generic login.

6.Fees, Billing, and Cancellation

6.1 Payment processing.

Paid plans are billed through Stripe. By subscribing, you agree to Stripe's terms and authorize us and Stripe to charge your payment method.

6.2 Automatic renewal.

Paid subscriptions renew automatically at the end of each billing period, monthly or annual, at the then-current rate, until cancelled. You authorize recurring charges without further approval from you.

6.3 Taxes.

Stated prices exclude taxes. You are responsible for any sales, use, VAT, GST, or similar taxes, other than taxes on our net income.

6.4 Price changes.

We may change our prices. For existing subscribers, we will provide at least 30 days notice before a price change takes effect, and the new price applies at your next renewal. Continuing to use the Service after that date constitutes acceptance of the new price.

6.5 Cancellation.

You may cancel at any time through the billing portal in Settings. Cancellation stops future charges and takes effect at the end of your current billing period. You retain access until that date, after which your account reverts to Basic or is closed. Cancelling mid-period does not entitle you to a refund of that period.

6.6 Refunds.

All fees are non-refundable. Except as required by law or as expressly provided in Section 4.4 or Section 14.3, we do not provide refunds or credits for partial billing periods, unused seats, unused features, periods of non-use, or subscriptions cancelled mid-period.

We may, in our sole discretion, grant a refund, credit, or other accommodation in an individual case. Any such accommodation is a one-time courtesy, is not an admission of any obligation, does not create a policy, precedent, or entitlement, and does not waive this Section as to you or anyone else. Requests may be sent to [email protected].

6.7 Failed payments and grace period.

If a payment fails, your paid access continues for seven days from the date of the failed payment (the "Grace Period"). We may retry the charge during that time, and you may update your payment method to resume service.

If the payment is not successfully collected by the end of the Grace Period, your paid subscription ends and your account reverts to the Basic plan.

You owe us nothing. We do not invoice, bill, or pursue collection for a failed payment, we do not charge you for access used during the Grace Period, and no balance accrues against your account. The only consequences of non-payment are the loss of paid features and the effects described in Section 6.8.

6.8 Effect of downgrade on your GoHighLevel location.

Paid features write values into the GoHighLevel location you connect. When your paid subscription ends, whether by expiration of the Grace Period, cancellation, or termination, you authorize us to clear those values. Specifically:

• We clear only what we wrote. We clear the values of custom fields that the Service created or populated and recorded in your account's registry. We do not modify custom values you created independently, and we do not delete or alter your contacts, funnels, workflows, calendars, media, or any other GoHighLevel asset.
• We empty the value, we do not delete the field. The field itself remains in your location so that references to it in your GoHighLevel workflows and pages stay valid.
• We save a copy first, and restore it if you return. Before clearing, we save the values to your Jetpack account. If you resubscribe, we restore them automatically, and we will not overwrite any value you re-entered yourself in the meantime.
• Your Jetpack data is not deleted. Downgrading to Basic does not delete your content in Jetpack. Section 7.5 governs data retention after account closure.

Understand the practical effect. Clearing these values changes how your connected pages, emails, and automations render. Content that depends on them may appear blank or stop working as designed. This is the intended consequence of the licence ending, not a malfunction. You are responsible for keeping your own independent record of any values you need, and for the state of your own GoHighLevel location.

6.9 Chargebacks.

Initiating a chargeback without first contacting us in good faith is a material breach of these Terms and may result in immediate termination.

7.Your Content and Data

7.1 You own your content.

You retain all rights to the business information, brand assets, copy, contact data, pipeline data, and other materials you or your Team Members submit to the Service ("Your Content"). We claim no ownership of Your Content.

7.2 License to us.

You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, and process Your Content solely as necessary to operate, maintain, secure, support, and improve the Service and to provide it to you and your Team Members. This license ends when you delete the content or close your account, except for backups retained for a commercially reasonable period and records we must keep by law.

7.3 Your responsibility for your content.

You represent that you have all rights necessary to submit Your Content and that it does not infringe any third party's rights or violate any law.

7.4 Contact and customer data.

If you upload, sync, score, or otherwise process personal information about your own contacts, leads, or customers, you are the controller of that data and we act as your processor. You are solely responsible for having a lawful basis to collect and process it, for providing required notices, for honoring opt-outs, access requests, and deletion requests, and for complying with all applicable privacy, marketing, and consumer protection laws.

7.5 Data export and deletion.

You may export your data at any time while your account is active. After termination we will retain your data for 30 days so you can request an export, after which we may permanently delete it.

7.6 Aggregated and anonymized data.

We may generate and use aggregated, de-identified statistics about use of the Service. Such data does not identify you, your Team Members, or your contacts, and we may use it without restriction.

8.AI Features and MCP Access

This Section covers two distinct things: AI features we operate, and access to your Jetpack data from AI applications you control.

8.1 AI features we operate.

Where the Service generates content, suggestions, or guidance for you, it does so using third-party AI providers. Your prompts and relevant context are transmitted to those providers for processing and the result is returned to you ("AI Output").

8.2 MCP access from your own AI applications.

The Service provides a Model Context Protocol ("MCP") server that lets you connect AI applications you control, including Claude, to your Jetpack account. If you enable this:

• You are responsible for obtaining and paying for your own account and subscription with the AI provider. We do not supply it and it is not included in any Jetpack plan.
• Connecting the MCP server authorizes that application, and the provider operating it, to read and act on data in your Jetpack account within the scope you grant. Pro plans may expose a larger amount of context than Basic.
• Data transmitted to that application is governed by your agreement with that provider, including their terms, privacy policy, and data retention and training practices. We do not control what they do with it and are not responsible for it.
• You are responsible for reviewing that provider's terms before connecting, for the scope of access you grant, for the security of your MCP credentials, and for any action taken in your Jetpack account through that connection.
• You may disconnect at any time. Disconnecting does not retrieve data already transmitted.

Do not connect the MCP server to an AI application if you are not permitted to disclose your contact or customer data to that provider under your own privacy commitments or applicable law.

8.3 AI Output is not verified.

AI Output is generated automatically and may be inaccurate, incomplete, outdated, biased, or unsuitable for your situation. You must review, verify, and edit all AI Output before relying on it or publishing it. You are solely responsible for anything you publish, send, or act on.

8.4 Not professional advice.

AI Output, and the Service generally, does not constitute legal, tax, accounting, financial, medical, or other professional advice. Consult a qualified professional before acting on it. Any template or guidance touching on privacy policies, terms, disclaimers, contracts, or regulatory compliance is a starting point only and must be reviewed by a licensed attorney in your jurisdiction.

8.5 No exclusivity in output.

AI Output is generated from statistical models and may be similar or identical to output generated for other users. We make no representation that AI Output is unique, original, or protectable by copyright, and we grant you no exclusive rights in it.

8.6 Ownership of AI Output.

As between you and us, you own the AI Output generated from your inputs, subject to our rights in the underlying Service, templates, prompts, and frameworks, and subject to Section 8.5.

8.7 Prohibited AI use.

You may not use AI features or MCP access to generate content that is unlawful, deceptive, defamatory, harassing, discriminatory, sexually explicit, or that infringes another's rights. You may not attempt to extract, reverse engineer, reconstruct, or systematically copy our prompts, system instructions, schemas, or knowledge base, and you may not use AI Output or MCP access to train a competing model or to build a competing product.

8.8 Fair use limits.

AI and MCP features are subject to reasonable use limits to keep the Service available for all users. We may throttle, queue, or temporarily restrict access for accounts whose usage is excessive relative to normal individual use, or that appears automated or abusive.

9.Third-Party Services and Integrations

9.1 Your own accounts.

The Service integrates with third-party platforms, including GoHighLevel, Stripe, and AI providers. You are responsible for maintaining your own accounts with those providers, paying their fees, and complying with their terms. Your relationship with them is separate from your relationship with us.

9.2 Authorization.

When you connect a third-party account, you authorize us to access, read, and write data in that account as needed to provide the Service. You may revoke that authorization at any time through the provider or through Settings. Revoking it may disable parts of the Service.

9.3 GoHighLevel.

Substantial portions of the Service depend on an active GoHighLevel account that you provide. We are not a reseller of GoHighLevel, do not provide GoHighLevel support, and are not responsible for GoHighLevel's pricing, availability, API changes, or termination of your account there.

9.4 Your Stripe connection.

If you connect your own Stripe account so that the Service can read or create payment, product, or customer records for your business:

• You are the merchant of record for all sales you make. We are not a party to those transactions, do not process your customers' payments, and have no liability for them.
• You are solely responsible for your pricing, fulfillment, refunds, disputes, chargebacks, and tax obligations, and for complying with card network rules and Stripe's terms.
• We do not receive or store your customers' full payment card details. Card data is handled by Stripe.
• You are responsible for the lawfulness of any customer data you bring into the Service through that connection.

9.5 No responsibility for third parties.

We do not control third-party services and are not responsible for their availability, accuracy, security, changes to their APIs, or any loss arising from them. A third party's outage, policy change, price change, or termination of your account is not a breach of these Terms by us.

9.6 Trademarks and non-affiliation.

Third-party names and marks, including GoHighLevel, Stripe, Claude, and Anthropic, are the property of their respective owners. We reference them only to describe interoperability. We are not affiliated with, endorsed by, sponsored by, or acting as an agent of any of them.

10.Intellectual Property and License

10.1 Our property.

The Service, including its software, design, user interface, documentation, frameworks, methodologies, checklists, prompts, knowledge base, MCP schemas and tool definitions, snapshots, templates, page layouts, workflow structures, custom value schemas, copy, images, and all related intellectual property, is owned by us or our licensors and is protected by copyright, trademark, trade secret, and other laws. The Jetpack name and logos are our trademarks.

10.2 Your license.

Subject to these Terms and your payment of applicable fees, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your own internal business purposes during your subscription term, through the seats included in your plan.

10.3 Snapshot and template license.

Where the Service provides GoHighLevel snapshots, templates, workflows, funnels, event assets, or custom value structures, your license permits you to deploy and use them in GoHighLevel locations that you own and operate for your own business. You may not:

• deploy them into a location owned or operated by a third party, including a client;
• resell, redistribute, share, sublicense, or provide them to any third party, whether for a fee or free;
• use them to build, deliver, or sell a competing product, snapshot, template, course, or service;
• extract, copy, or repackage their structure, copy, or design for use outside the Service.

Reselling, white-labeling, or deploying Jetpack assets on behalf of clients is not permitted under these Terms and requires a separate written agreement with us.

10.4 Restrictions.

You may not, and may not permit anyone to: copy, modify, or create derivative works of the Service; reverse engineer, decompile, or attempt to derive source code; remove or obscure proprietary notices; access the Service to build a competing product; use bots, scrapers, or automated means to access or extract data beyond the documented MCP and API surfaces; probe, scan, or test the vulnerability of the Service, or breach or circumvent any security, seat, or authentication measure; or use the Service in any way that exceeds your plan's limits.

10.5 Feedback.

If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free right to use it without obligation or attribution.

11.Acceptable Use

You agree not to use the Service to:

• violate any law or regulation;
• send unsolicited commercial email, text messages, or calls, or otherwise violate the CAN-SPAM Act, the Telephone Consumer Protection Act, applicable anti-spam and telemarketing laws, or the policies of any messaging or telephony provider;
• record, stream, or distribute any meeting, call, or virtual event without the consent required in every applicable jurisdiction;
• make false, deceptive, or unsubstantiated claims, including income, health, or results claims;
• infringe any patent, trademark, copyright, trade secret, publicity, or privacy right;
• upload malware or interfere with the operation, integrity, or security of the Service;
• impersonate any person or misrepresent your affiliation;
• harass, threaten, defame, or discriminate against any person;
• collect, score, or store personal information about others without a lawful basis;
• promote or facilitate any activity we reasonably determine to be fraudulent, predatory, or harmful.

Marketing and outreach compliance is your responsibility. The Service helps you create marketing assets, campaigns, events, and outreach. We do not review them, and providing a tool that can send a message is not advice that sending it is lawful. You are solely responsible for consent, opt-outs, required disclosures, recording notices, and compliance in every jurisdiction where you operate.

12.No Guarantee of Results

The Service provides tools, templates, education, and frameworks. It does not guarantee any outcome.

We make no representation, promise, or guarantee that you will acquire clients, generate leads, increase revenue, earn any specific amount, or achieve any particular level of authority, visibility, or business success.

Any examples, case studies, testimonials, results, dashboards, scores, forecasts, or figures presented anywhere in connection with the Service are illustrative or estimated, are not typical, average, or guaranteed, and are not predictions. Lead scores, pipeline projections, and reporting outputs are estimates generated from incomplete data and must not be treated as reliable forecasts. Individual results depend on many factors outside our control, including your offer, market, pricing, effort, skill, execution, timing, existing audience, and business conditions. You may earn nothing. You accept full responsibility for your business decisions and results.

Nothing in the Service is an offer or solicitation of a business opportunity, franchise, or investment.

13.Affiliate and Referral Program

13.1 Participation.

Account holders on any plan, including Basic, may participate in our referral program, under which we may pay a recurring commission on qualifying paid subscriptions attributed to your referral link. Current commission terms are published in the Service.

13.2 Payouts.

Commissions are paid through Stripe Connect. You must complete Stripe's onboarding and identity verification to receive payouts. We may set a minimum payout threshold. You are responsible for all taxes on commissions received, and for providing any tax documentation we reasonably request.

13.3 Qualifying referrals.

A commission accrues only when a referred customer's payment is successfully collected and not refunded, disputed, or reversed. We may reverse or withhold commissions on refunded, charged-back, fraudulent, or cancelled transactions. Free plan signups do not generate commissions.

13.4 Prohibited conduct.

You may not: refer yourself, your own additional accounts, your Team Members, or accounts you control or are affiliated with; create accounts for the purpose of generating commissions; bid on our trademarks in paid search; use spam, unsolicited messaging, misleading claims, cookie stuffing, coupon or discount-site tactics, or any deceptive method to generate referrals; make earnings or results claims about the Service on our behalf; or represent yourself as an employee or authorized agent of Jetpack. Violation forfeits unpaid commissions and may result in termination.

13.5 Program changes.

We may modify commission rates, attribution rules, payout schedules, minimum payout thresholds, or terminate the program at any time. Changes apply prospectively.

14.Suspension and Termination

14.1 By you.

You may stop using the Service and close your account at any time. See Section 6.5 for the billing effect.

14.2 By us.

We may suspend or terminate your access, with or without notice, if you materially breach these Terms, if your use creates legal risk or harm to us or other users, if payment fails, if we suspect fraud, credential sharing, or affiliate abuse, or if required by law. Where practical and appropriate, we will give you notice and an opportunity to cure.

14.3 Discontinuation.

We may discontinue the Service in whole or in part. If we discontinue a paid plan entirely, we will provide reasonable advance notice and a prorated refund of prepaid fees for the unused portion of your term.

14.4 Effect of termination.

On termination, your license and all seats end immediately and you must stop using the Service, including any snapshots, templates, or materials whose license depends on an active subscription, and you must disconnect any MCP or third-party integrations. Section 6.8 governs the effect on values written into your connected GoHighLevel location. Sections that by their nature should survive will survive, including Sections 7.6, 10, 12, 15, 16, 17, and 18.

15.Disclaimers

Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.

16.Limitation of Liability

These limitations apply even if a remedy fails of its essential purpose, and they reflect an allocation of risk that is a fundamental basis of the bargain between us. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

17.Indemnification

You will defend, indemnify, and hold harmless Jetpack and its officers, members, employees, and agents from and against any third-party claim, demand, proceeding, loss, liability, damage, cost, or expense, including reasonable attorneys' fees, arising out of or relating to: (a) Your Content; (b) your use of the Service, including any marketing, messaging, event, or content you create, publish, send, or host; (c) your breach of these Terms or of any law; (d) your infringement or misappropriation of any third party's rights; (e) your handling of personal information about your contacts or customers, including data exposed through an MCP connection; (f) sales you make to your own customers; (g) acts or omissions of your Team Members; or (h) your participation in the affiliate program.

We will notify you of any such claim, and you will not settle any claim in a way that imposes obligations on us without our written consent.

18.Dispute Resolution and Governing Law

18.1 Governing law.

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules.

18.2 Informal resolution first.

Before filing any claim, you agree to contact us at [email protected] and attempt in good faith to resolve the dispute informally for at least 30 days.

18.3 Venue.

Any dispute not resolved informally will be brought exclusively in the state or federal courts located in Osceola County, Florida, and both parties consent to personal jurisdiction and venue there.

18.4 No class actions.

To the extent permitted by law, each party may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

18.5 Time limit.

Any claim arising out of or relating to these Terms or the Service must be filed within one year after the claim arose, or it is permanently barred.

18.6 Injunctive relief.

Nothing in this section prevents either party from seeking injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

19.General

19.1 Changes to these Terms.

We may update these Terms. If a change is material, we will provide notice by email or in the Service at least 14 days before it takes effect, and will update the Last Updated date. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Service and cancel your subscription.

19.2 Entire agreement.

These Terms, together with our Privacy Policy, our published pricing page, and any policies referenced in them, are the entire agreement between us regarding the Service and supersede all prior understandings.

19.3 Order of precedence.

If these Terms conflict with marketing or promotional copy on our websites, these Terms control, except where the promotional statement is a specific commitment about price or billing made at the point of purchase.

19.4 Severability.

If any provision is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions stay in effect.

19.5 No waiver.

Our failure to enforce any provision is not a waiver of our right to enforce it later.

19.6 Assignment.

You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, reorganization, or sale of assets.

19.7 Independent parties.

Nothing in these Terms creates a partnership, joint venture, employment, franchise, or agency relationship between us.

19.8 Force majeure.

Neither party is liable for delays or failures caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, labor disputes, governmental action, internet or utility failures, or third-party service provider outages.

19.9 Notices.

We may send notices to the email address on your account. You must keep it current. Legal notices to us go to [email protected] and to Growing Entrepreneur, LLC, Kissimmee, FL 34758.

19.10 Headings.

Section headings are for convenience only and do not affect interpretation.

20.Contact

Growing Entrepreneur, LLC
Kissimmee, FL 34758
Support and legal notices: [email protected]